MySchool Blog

We're particularly excited today to find out we've been chosen as a finalist for the 2016 MCA eBusiness awards, 'Best use of Technology in Business Transformation'.

Every year, the MCA eBusiness awards celebrate and acknowledge the best examples of web based technology & innovation in Malta. The awards aim to encourage digital innovation and growth across the width and breadth of the country's industry and society.

There are many specialised words and terms associated with the General Data Protection Regulation (GDPR). These are the most common ones.

Binding Corporate Rules (BCR)

Corporate rules to allow multinational organisations such as multi national school networks to safely and legally transfer data internally (within the organisation) but across EU borders.

Consent

Freely given, specific, informed and explicit consent by statement or action by the student, parent, staff member or any person signifying agreement to the processing of their personal data.  read more about consent

Data Controller

This is the school. Determines the purposes, conditions and means of the processing of personal data.

What is GDPR?

The General Data Protection Regulation is the EU’s tough new privacy and data protection law designed to significantly strengthen all EU citizens' rights and security relating to the data you store about them. This includes students, staff and parent's right to legal action against the school or ‘student information system’ supplier and the right to compensation regarding misuse of their personal data.

We are proud to announce that MySchool has now attained the internationally recognised ISO standards certification for ISO27001 'Information Security' and ISO9001 'Quality Management'.

MySchool is entrusted by its customers with the security, privacy and integrity of personal data belonging to thousands of students, staff and parents.  The protection of our customers' data is a core to our business and these two certifications represent a significant enhancement to the security and integrity of the service we offer.

Using a school management system requires great support and like all companies we are proud of the support we offer, but how well do we compare with others?

Zendesk, the world's leading support platform, provides benchmarks with satisfaction data from over 25 thousand businesses.We use Zendesk to manage our support and regularly score 98% to 100% for customer satisfaction compared with a global benchmark of 95%.

As part of our drive towards building a better service for our customers, we're really excited to be putting ourselves through the rigorous steps of ISO 27001 and ISO 9001 certifications.

The international organisation for standardisation (ISO) is a nongovernmental organisation which leads the world of voluntary international standards and certification.

Back in 2009, Education World published an informative article on the administrator’s role in technology integration, outlining a number of key points that still ring true today, 7 years later. When it comes to the promotion and effective use of technology in and outside of the classroom, there’s no denying that due to the nature of their job, administrative staff are perhaps the biggest influencers in the industry.

Before finally settling on a school management system there are a few final details to look into in order to ensure that your school is getting the best solution for its money. Here are 5 of the most important features to look for in your provider’s pricing.

Any seasoned education professional knows that when the time comes to upgrade or invest in a school management system, finding the perfect solution to suit your school’s specific needs can be far from simple, and a few key points need to be considered before making that all-important first step into the future. To streamline that search, just keep these 3 key aspects in mind when choosing your school management software. 

Over the past couple of months, we’ve been reviewing our services, the way we work, and how we can make MySchool better. As a result, we’re redesigning many of our work processes to be more efficient, upgrading our support infrastructure and redesigning our product and service pricing to be more flexible and easier to understand.

We're currently in the process of rolling out the 1.2 update and a few of you have already been upgraded. We'll have everyone onboard by early 2016.