Using a school management systemrequires great support and like all companies we are proud of the support we offer, but how well do we compare with others?
Zendesk, the world's leading support platform, provides benchmarks with satisfaction data from over 25 thousand businesses.We use Zendesk to manage our support and regularly score 98% to 100% for customer satisfaction compared with a global benchmark of 95%.
Now, I honestly couldn't tell you if we're the best but looking at these numbers I can safely say we offer support that keeps our customers smiling. This is what one of our happy customers just told us.
"How great and amazingly helpful, positive, accommodating, funny, and supportive you all are. I appreciate you all and your help."