
Bring All School Communication Into One Connected Place
MySchool's communication module brings messaging, alerts, and announcements together in one secure platform — so every message reaches the right person at the right time, keeping families engaged and your school community connected.
Keep School Communication Organized
Manage every conversation through one secure system across classes, staff groups, and parent roles. No more scattered emails, missed messages, or inconsistent updates. Everything your school sends lives in one place, with full visibility for your team.
Send Targeted, Personalised Updates
Target messages by student role, parent group, class, or year level, so families only receive what's relevant to them. Less noise, more engagement, and a school community that actually reads what you send.
Deliver Real-Time School Alerts And Notifications
Send emergency notifications and real-time alerts via SMS, email, or in-app message in seconds. Whether it's a school closure, a safety update, or a last-minute change, MySchool ensures no one is left uninformed.
Give Families Access To Mobile-Friendly Portal And Native App
Provide families with a native iOS and Android app where they can access schedules, announcements, reports, and updates on the go, with push notifications that keep them in the loop without needing to log in every time.
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Can MySchool replace the mix of tools we currently use to communicate with families?
Yes. MySchool centralises all school communications — email, SMS, in-app messages, and portal updates — in one secure platform. Rather than managing separate tools for different audiences or message types, everything goes through one system, giving your team full visibility and control.
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How do we make sure the right message reaches the right people?
MySchool uses role-based communication, so messages can be targeted by class, year level, parent group, or staff role. You're not sending a school-wide blast when only one class needs the information, which reduces noise and increases the chance families actually read what you send.
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Can we send emergency alerts quickly when something urgent happens?
Yes. MySchool includes an emergency notification system that sends instant alerts via SMS, email, or in-app message simultaneously. When something time-sensitive happens, you're not waiting on a slow platform or manually calling down a list.
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Do parents need to download something to receive communications?
MySchool includes a native parent app and mobile-friendly portal, so families can receive updates, access schedules, reports, and announcements on their phone. Reach happens through the app and through SMS and email, so parents aren't dependent on remembering to check the portal.
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Can we automate routine messages like reminders and absence alerts?
Yes. MySchool supports automated reminders for events, absences, and other routine communications, so staff aren't manually sending the same messages each week. Automation handles the recurring workload while keeping families consistently informed.
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Can different staff members send messages or does it have to go through one person?
MySchool uses role-based communication controls, meaning you can define who can send what type of message to which audience. Teachers can be given appropriate access without every message needing to route through a central administrator.
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Can we maintain our school's brand in the messages we send?
Yes. MySchool supports consistent branding in email communications, so outgoing messages reflect your school's identity rather than looking like generic system-generated emails.
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Can we see whether our messages are being opened and read?
Yes. MySchool includes communication analytics, so you can track engagement and understand whether key messages are reaching families effectively which is useful for identifying communication gaps or adjusting how and when you send.
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What kind of support do schools receive after implementation?
MySchool provides ongoing support beyond go-live, including a dedicated support team, training resources, and regular platform updates. You're not handed off after setup, the team remains available as your school's needs evolve.
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How does the communication module connect with the rest of MySchool?
MySchool's communication tools are part of an integrated platform, so messages can draw directly on student records, attendance data, and enrolment information. There's no need to export lists or maintain separate contact databases — the right people are already there when you need to reach them.